Delivery
Gift Vouchers
We have a selection of gift vouchers available year-round, which include a PDF for immediate download. Physical gift vouchers ship worldwide with Royal Mail and are dispatched within 2 working days. Vouchers sent to addresses outside of the UK may take up to two weeks to arrive.
Orders
Ready to ship pieces are available for dispatch within 2 working days.
Made to order items will be dispatched within 4-6 weeks, depending on complexity of design.
If you would like an item for a special occasion or a particular date, please let us know prior to ordering at hello@siataylor.com and we will do our best to meet your needs.
Packaging
Each piece of jewellery is individually wrapped and packaged in a branded Sia Taylor box.
For discreet shipping your package will be posted in an unbranded external envelope.
If you are ordering as a ‘gift’ during the checkout process, please add your gift message in the notes section and we will make sure to include this in your order.
Shipping
Please note – All shipping times stated are from the date of dispatch, not the date the order is placed.
Within the UK
Orders will be dispatched fully insured by Royal Mail Next Day Special Delivery and will arrive by 1pm - please ensure someone is available to sign for the parcel on delivery.
Shipping is free of charge within the UK, except for sales items where shipping will cost £10.
A tracking number will be supplied via email when your order has been dispatched.
Europe
Orders will be dispatched to the EU using a fully insured priority courier service and can take 2-5 days for delivery.
Shipping cost £40 (EU Zone 1), £45 (EU Zone 2 ).
A tracking number will be supplied via email when your order has been dispatched.
USA, Canada and Australia
USA, Canada and Australia orders will be dispatched using a fully insured priority courier service and can take 2-7 days for delivery.
Shipping cost £45.
A tracking number will be supplied via email when your order has been dispatched.
Rest of The World
Please enquire if your country is not listed as an option during checkout.
Shipping charges vary depending on destination.
A tracking number will be supplied via email when your order has been dispatched.
Please note that we cannot deliver to any PO BOX addresses or to private addresses in Russia.
Import Duties and Taxes
Non UK orders will have the UK VAT removed at checkout. Please note that our shipping charge only includes delivery; therefore, non UK customers will be responsible for import duties and local taxes on the arrival at destination.