Deliv­ery

Orders

Order times vary depending on the design of the item. Our simpler designs (including our 'dot' designs) should be dispatched within 2-3 weeks. Our larger, highly detailed pieces will be dispatched within 3-4 weeks – we will email you once your order has been placed to confirm your delivery time.

If you would like an item for a special occasion or a particular date, please let us know prior to ordering at hello@siataylor.com and we will do our best to meet your needs.

Ship­ping

Please note – as our jewellery is handmade we begin making each piece once the order is placed. Therefore, the shipping time is from the date of dispatch, not the date the order is placed. We will email you to confirm when your order is complete and ready for dispatch.

Within the UK
Shipping is free of charge within the UK. Orders will be dispatched fully insured by Royal Mail next day special delivery and will arrive by 1pm. A tracking number will be supplied via email when your order has been dispatched. Pease make sure someone is available to sign for the parcel on delivery.

Europe
EU Orders will be dispatched using a fully insured priority courier service and can take 2-3 days for delivery. There is a charge of £25 for each parcel. A tracking number will be supplied via email when your order has been dispatched.

USA, Canada and Australia
Orders will be dispatched using a fully insured priority courier service and can take 2-5 days for delivery. There is a charge of £45 for each parcel. Please note that our shipping charge only includes delivery; therefore, non-EU customers will be responsible for import duties and local taxes on the arrival at destination. VAT will be removed from non-EU orders during checkout. A tracking number will be supplied via email when your order has been dispatched. 

Rest of The World
Please enquire if your country is not listed in the delivery options. Charges vary depending on destination. Please note that these charges only include delivery — therefore, non-EU customers will be responsible for import duties and local taxes on arrival at destination. VAT will be removed from non-EU orders during checkout. A tracking number will be supplied via email when your order has been dispatched. 

Please note that we cannot deliver to any PO BOX addresses or to private addresses in Russia.

Pack­ag­ing

Your order will be dispatched in an unbranded external envelope. Each piece of jewellery is individually wrapped and packaged in a branded Sia Taylor box. An invoice will accompany each order unless it is requested as a gift during the checkout process; please add your gift message in the notes section and we will make sure to include this in your order.