Deliv­ery

Orders

Order times vary depending on the design of the piece – simpler pieces will be dispatched within 1-3 weeks and highly detailed pieces will be dispatched within 3-4 weeks.

We now have a selection of pieces made ahead of time, which are ready for dispatch and can be shipped within two or three days of an order being placed.

Our limited collection of one-off ‘Fleeting Moments’ are also ready for dispatch and can be shipped within two or three days of an order being placed.

If you would like an item for a special occasion or a particular date, please let us know prior to ordering at hello@siataylor.com and we will do our best to meet your needs.

Ship­ping

Please note – as our jewellery is handmade we begin making each piece once the order is placed. Therefore, the shipping time is from the date of dispatch, not the date the order is placed. We will email you to confirm when your order is complete and ready for dispatch.

Within the UK
Shipping is free of charge within the UK. Orders will be dispatched fully insured by Royal Mail next day special delivery and will arrive by 1pm. A tracking number will be supplied via email when your order has been dispatched. Please make sure someone is available to sign for the parcel on delivery.

Outside the UK
Non UK customers will be responsible for import duties and local taxes on arrival at destination. VAT will be removed from non UK orders during checkout.

Europe
EU Orders will be dispatched using a fully insured priority courier service and can take 2-5 days for delivery. A tracking number will be supplied via email when your order has been dispatched.

USA, Canada and Australia
Orders will be dispatched using a fully insured priority courier service and can take 2-7 days for delivery. A tracking number will be supplied via email when your order has been dispatched. 

Rest of The World
Orders will be dispatched using a fully insured priority courier service and can take 5-10 days for delivery. Please enquire if your country is not listed in the delivery options. A tracking number will be supplied via email when your order has been dispatched. 

Please note that we cannot deliver to any PO BOX addresses or to private addresses in Russia.

Pack­ag­ing

Your order will be dispatched in an unbranded external envelope. Each piece of jewellery is individually wrapped and packaged in a branded Sia Taylor box. An invoice will accompany each order unless it is requested as a gift during the checkout process; please add your gift message in the notes section and we will make sure to include this in your order.